Mention “social network” to anyone — especially a marketer — and you’ll probably get this response: “Facebook”. Facebook, the poster child for so-called Web 2.0 sites/services, has become so synonymous with the phrase “social network” that you will be hard pressed to think of another similar web service.
But while that may be true in a large and generally homogenous market like the United States, it does not necessarily apply in a fragmented market like the Asia Pacific. In this growing economic powerhouse, marketers have to consider the many different countries and languages, and the associated individual cultural eccentricities.
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Posted by Balasingam-Chow Yu Hui
Social media marketing has become the latest “in” thing for marketers to do. So it should be of great concern to learn that such tactics could be a marketing “grey area” or, at worse, downright illegal. SEOmoz has an article that discusses the legality of social media marketing from a U.S. perspective. The Federal Trade Commission (FTC) has guidelines about disclosure for paid endorsements, as part of its rules about “stealth marketing”. Basically, this means that if you’ve been hired to say something good about a product or service, then you need to state that commercial relationship obviously.
This concern couldn’t come at a better time. Social media marketing is picking up steam in Asia Pacific. In Singapore, there have been many so-called “blogger events” to promote new products and/or services to key local bloggers. While the bloggers are usually not paid in cash, they could be paid in kind, e.g. sample products and contests (does free food count?). Depending on how strict the court wants to be, that could be construed as being paid to endorse.
Of course, the first question you should be asking is: is there a law or ruling in the local market that is similar to the FTC’s stance? I’m not a lawyer nor a legal expert, so I don’t have a clear answer to this. But I also realise that I — and any modern marketer — should be aware of it now.
So to all the legal mavens who are reading this, what do you think: is social media marketing legal in the Asia Pacific region?

This entry was written by
Balasingam-Chow Yu Hui. He has worked as a Marketing Analyst at XM Asia Pacific since 2006.
You may remember him as author of
“What is Web Analytics?” or from within the Singaporean social media circles. When he’s not working on Web Analytics, he can be found analysing how to improve his performance at Mario Kart Wii.
Posted by Balasingam-Chow Yu Hui

Bawls Buzz copywriting
Once in a while, you come across a product that makes humorous use of copywriting. There’s no objective behind it, no marketing or sales tactic. Just something to lighten up your day.
Bawls Buzz does it with its copywriting on the bottom of its packing box — probably the last place you’d expect to see any creative work.
What other humorous copywriting have you come across?

This entry was written by
Balasingam-Chow Yu Hui. He has worked as a Marketing Analyst at XM Asia Pacific since 2006.
You may remember him as author of “What is Web Analytics?” or from within the Singaporean social media circles. When he’s not working on Web Analytics, he can be found analysing how to improve his performance at Mario Kart Wii.
Posted by Balasingam-Chow Yu Hui